Recent News
The way businesses and employees work is changing post COVID-19
The COVID-19 virus and its subsequent lockdowns and restrictions worldwide has impacted business substantially across all sectors, leaving millions of workers unemployed and millions more being forced to work from home, specifically in office jobs where employees...
Digital Trends and Technologies Transforming CX in Banking and Finance
The financial services sector is in for a challenge. By 2020, it’s estimated that digital natives will make up half of the world’s population. These digital natives will not just comprise the new workforce, they will also define the new breed of customers for...
What does a legal secretary do?
Legal secretaries possess a specific skill set that is vital to the everyday workings of a law firm. These individuals possess an extensive knowledge of the legal proceedings and documentation which is gained during a one to three year course at an accredited college...
What To Consider When Hiring A Virtual Assistant
You may have heard about companies hiring virtual assistants (VA's) but been a bit skeptical as to whether or not you can trust someone outside your corporation with certain information or with the standard of work that your organization requires. As an outsourced...
When is outsourcing a good idea for lawyers?
It has been practice in law firms for many years to outsource various functions that were classified as "back office" tasks such as the mail room, travel services, IT support, human resources and so forth but as of late, the legal field has decided to start...
European companies within rights to read private messages at work
According to an article on BBC companies in European countries that have ratified the European Convention on Human Rights, which includes Britain, have the legal right to snoop their employees private messenger accounts at work. This news comes after a man in...
CMA Launches Legal Services Study
According to latest news, the CMA (Competition and Markets Authority) has launched a fully fledged study into the affordability and standards of service of legal firms in England and Wales. CMA will be working closely with government departments to analyze the legal...